All items are sent via USPS within 5 business days, unless otherwise noted.  Tracking information is automatically emailed to customer once shipped. All Orders are shipped within 5 business days of placing the order. Packages are mailed from Houston Texas.  If the shipping address is different from the address provided through checkout, please contact us immediately after payment.  All items are carefully packaged  & secured in bubble padding during shipment to avoid shipping damages. If there are any shipment damages, the incident must be communicated to Infinity Custom Bling within 72 hours of confirmed delivery. If an item does not arrive within the allotted time-frame, please contact us for resolution.